Management Team

Team

The Team Behind Our Success

Our management team is made up of experienced professionals dedicated to excellence, innovation, and delivering exceptional results. With a shared commitment to our values and mission, they guide our organization forward with integrity, insight, and strategic direction.

Management

Management Team

Mr. Mario Galbert

Business Development and Special Projects Manager

Mr. Brixton English

Location and Training Administration Manager

Ms. Shanel Wellington

Client Services Manager

Jordanne Alveranga

Marketing and Human Resource Consultant

Mr. Tirshatha Russel

Legal Advisor

Security Officer

Training Standards

We will provide you with Security Officers who are trained in the following areas:

  1. Roles and Function of a Security Officer 
  2. Customer Service and Communication 
  3. Telephone Etiquette 
  4. First Aid
  5. Report Writing and Evidence
  6. Search Procedures 
  7. Crime Management
  8. Physical Fitness
  9.  Risk Management Fire Safety, Emergency Drill and Evacuation
  10. Combat Psychology and Stress Management
  11. Conflict Management 
  12. Crowd and Traffic Control
  13. Defensive Tactics (Baton Usage, Firearm, Knife Attack Defense Tactics)
  14. Use of Force 
  15. Tactical Principles 
  16. Access Control 
  1. One Passport Size Photograph 
  2. Complete Application Form
  3. Copies of ID (Driver’s License, Electoral ID, Passport 
  4. Copy of Tax Registration Number (TRN)
  5. Copy of National Insurance Scheme Card (NIS)
  6. Copy of Birth Certificate 
  7. Copy of All Qualification (if any)
  8. Payment

Gradient Security and Training Solutions employment requirements here as follows:

 Brief initial interview to ascertain education level this includes the listing below: 

  • At least High School level education
  • Completion of Application Forms
  • Written Mathematics Test (Basic)
  • Written English Test (Basic)
  • Reading, Comprehension and Spelling Test
  • General Knowledge

 All applicants must provide at least one form of a Government approved identification and proof of age.

 These are preliminary prior to initial interview if they are successful

Each Security Officer has to bring in recommendations from the following:

  • Senior Police Officer (Sergeant and above)
  • Justice of the Peace
  • Minister of Religion
  • Previous employer

 A final interview with a Director is done.  They are then fingerprinted for verification by the Criminal Records Office (CRO).

Verification and background checks of information supplied are done.

 Training (for individuals not yet trained)

On successful completion of the above the Security Officers are required to undergo our Basic Security Training Programme.  The syllabus for this includes:

  • Qualities of a good Security Officer
  • Deportment
  • Personal Hygiene
  • Job Risks
  • Principles of Security (residential, commercial and hospitality)
  • Code of Conduct, Rules and Regulations of the Company
  • Emergency procedures on locations
  • Handover/takeover procedures
  • Access Control
  • Canine Handling
  • Report and Statement Writing
  • Use of Force 
  • Combat Psychology 
  • Tactical Principles 
  • Search Procedures
  • Patrolling and Observations
  • Use of the Baton in Self Defence
  • Communications - use of radios and telephones - etiquette and procedures.
  • Customer Service
  • Basic First Aid
  • Store Detective Techniques
  • Making proper diary entry and logging
  • Reading Duty Rosters

 On successful completion of the Industrial Security Operations training or successful interview (for licensed/ certified indivuduals), they are issued with our company’s uniform, identification card etc. and a formal graduation exercise is conducted which includes their parading fully dressed in Gradient’s uniform for inspection by the Senior Management Team.

 New Security Officers are assigned duties under supervision for the first two (2) weeks as part of our on-the-job training and they serve a probationary period of three (3) months.